Ken Cassidy- Installation and Service Manager

Ken comes to the LC Geo team with a broad background in heating & cooling including heat pumps, boilers, EPA refrigeration certification, ductwork, and plumbing. In addition, his skills in rough & finished carpentry, remodeling, and electrical frequently come in very handy. Ken was one of our inside installation team leads before being promoted to Manager.

He enjoys his time off in the outdoors — solo rock climbing, camping, fishing and making maple syrup.


Dylan Nuhn- Technician

Dylan graduated from Penn State with a Bachelor of Science degree in Geoscience in 2019. His interest was to align himself with a company that is conservation oriented and helps preserve the environment. Now that he’s on board with Lake Country Geothermal, he is doing just that. Dylan learned the intricacies of geothermal systems as an installation technician for his first few years with LCG which gave him invaluable hands-on experience in his current role as system designer.

Dylan loves the outdoors and when he’s not at work, he’s enjoying his time hiking, canoeing, backpacking and fishing.


Rhonda Morse- Office Manager

Before coming on board with Lake Country Geothermal, Rhonda previously worked in the payroll and accounts receivable department for the Perry Central School District. Now that she’s on the team, she provides support to Ann, our Office Manager.

When not working, Rhonda enjoys spending time with her 9 grandchildren. She is also an avid crafter, including knitting, crocheting and needlepoint.



Jessica Reffner- Office Manager

Jessica graduated with a business degree from Roberts Wesleyan College in 2001.  She is a NYS Notary with experience in office management and customer service. In her free time, Jessica enjoys gardening and camping with my family. She is a mother and wife to an amazing family, including 5 chickens and a wild puppy. 



Mitch Benn: Excavator Operator and Loop Team Leader

Mitch has experience as a heavy equipment operator for road and highway construction. He has also worked as a soil technician and inspector. His background entails an associate degree in Automotive Technology.



Mark Schoepfel: Inside Technician

Mark worked as a maintenance technician for condos and apartment complexes. He comes to the team with HVAC education training, and has worked as a HVAC installer. Mark has also served as a deputy sheriff for 11 years. In his spare time, he enjoys being out in nature and spending time with his girls, ages 18 and 14.



Matt Reffner: Loop Technician

Matt previous experience entails working in an office environment as an abstractor. He currently works as a loop technician on the Lake Country Geothermal team. In his spare time, he enjoys family time.



Phil Ciroula: Apprentice Inside Technician

Phil worked in the food manufacturing industry before coming on board with the team. He has completed an HVAC program and also has experience with insulation. When not working, Phil enjoys weekend trips and relaxing with his family.



Debra Danielle: Marketing Manager

Debra brings over 25 years of customer service and marketing experience to her position of  Marketing Manager. She puts her creative skills to work designing marketing collateral, managing social media and maintaining the website. In her off time, you can find her playing in the garden, writing and cooking her favorite healthy vegetarian meals.




Eric Bettinger

Eric grew up near Detroit, working for Pontiac in industrial engineering.  He moved to upstate New York pursuing composite sailboat construction and racing, starting a family and becoming a HS physics teacher. 

In his free time he races sailboats, reads economic, military, and foreign policy reviews, and has a few writing projects of his own.