Chris Hoiles

Chris has worked as an auto mechanic for 17 years, where he served as lead mechanic and interim manager for his family’s auto shop.  Now that we are lucky to have him onboard at Lake Country Geothermal, Chris takes care of our company fleet in addition to his geothermal system installation duties.

Chris has an incredible willingness to learn, an awesome spirit and hard work ethic. He’s skilled in HDPE pipe fusion and often works with Jesse building and installing our horizontal loops, but you’ll also frequently find him inside assisting Mark or Josh wiring up our heat pumps.

Mark Knebel

Mark brings over 30 years of heating and cooling, plumbing and computer information systems consulting experience to Lake Country Geothermal and we are thrilled to have him on board! His analytical skills and attention to detail helps him to design the most efficient installation for our customers.

Since the age of 13, Mark has cultivated the entrepreneurial spirit by starting his first business at the age of 13. Mark now heads up our inside installation team. He enjoys relaxing and enjoying the outdoors when he’s not working.

Debbie Smith

Debbie brings over 25 years of customer service and marketing experience to her position of  Marketing Manager. She put her creative skills to work designing marketing collateral, managing social media and maintaining the website.

In her off time, you can find her playing in the garden, writing and cooking her favorite healthy vegetarian meals.

Hannah Luciano

Before coming on board as our Office Manager, Hannah worked in the automotive recycling industry, where she served three years in an office management capacity facilitating accounting and human resources responsibilities.

Her background also entails working at a apples storage for 10 years doing inventory and quality control. She earned her BS in Business Administration from St. John Fisher College.

Hannah and her husband Andy have a daughter Loren and two dogs. When she is not running the office, she likes spending time on family farm helping with the cows and enjoying quality time with her family. She also enjoys gardening, spending time on the water hunting and fishing.

Kent Burman

Kent is earning his HVAC certification from Monroe Community College. He worked for 7 years in manufacturing where he operated and maintained multiple production lines, would troubleshoot machines and performed safety audits.

Kent has incredible enthusiasm and great work ethic. Under the guidance of his supervisors, he will have the opportunity to gain more field experience and be developed into a lead installer.

In his time off, Kent enjoys outdoor activities such as camping and spending family time with his wife and two kids. He is originally from Virginia and now lives in Sodus, NY.

Ken Cassidy

Ken comes to the LC Geo team with a broad background in heating & cooling including heat pumps, boilers, EPA refrigeration certification, ductwork, and plumbing. In addition, his skills in rough & finished carpentry, remodeling, and electrical frequently come in very handy. Ken is one of our inside installation team leads.

He enjoys his time off in the outdoors — solo rock climbing, camping, fishing and making maple syrup.