Frequently Asked Questions

Have questions about geothermal installation? We put together a list of common questions and answers.

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Geothermal Heating & Cooling Energy Advantages

Geothermal Heating & Cooling Energy Advantages

The many advantages of geothermal include significant cost savings, reducing our reliance on fossil fuels and ensuring a more safe and comfortable home environment.

How Geothermal Works

How Geothermal Works

Simply put, geothermal works by connecting the space you wish to heat or cool (e.g. your house) to the earth and moving heat between the two. At the heart of any geothermal heating and cooling system is a heat pump,

The Lake Country Difference

The Lake Country Difference

We design, engineer, install, and service customized geothermal and hydronic heating & cooling distribution solutions to the unique set of conditions and needs of each and every client… and guarantee our systems perform as promised.

The Best Heating and Cooling System on the Planet -- is for a Limited Time MORE AFFORDABLE Than Ever!

Rebates and financing are available! There's never been a better time to convert to the geothermal lifestyle! Start enjoying the most comfortable, versatile, efficient heating & cooling system TODAY!!


Project Profiles

Take a look at a few of Lake Country Geothermal's Project Spotlights. Learn more about why our customers chose geothermal to meet their heating and cooling needs. As you read about their unique situations, you'll discover why geothermal can be the best option for your home!

Geothermal Loop Installation
Geothermal Loop Installation
Customer in Macedon NY Wants Freedom to Travel

Gypsum Cement Pouring
Converting Baseboard Heating to Geothermal with Air Conditioning in Honeoye Falls NY
Geothermal Heat Pump Replaces an Oil-burning Furnace

Meet the Lake Country Geothermal Team

We are very fortunate to have a team of talented individuals on staff! When you hire Lake Country Geothermal, you can be assure that you'll have a group of professionals dedicated to providing quality service!

Ken Cassidy-Installation and Service Manager

Ken comes to the LC Geo team with a broad background in heating & cooling including heat pumps, boilers, EPA refrigeration certification, ductwork, and plumbing. In addition, his skills in rough & finished carpentry, remodeling, and electrical frequently come in very handy. Ken was one of our inside installation team leads before being promoted to Manager.

He enjoys his time off in the outdoors — solo rock climbing, camping, fishing and making maple syrup.

Dylan Nuhn- System Designer

Dylan graduated from Penn State with a Bachelor of Science degree in Geoscience in 2019. His interest was to align himself with a company that is conservation oriented and helps preserve the environment. Now that he’s on board with Lake Country Geothermal, he is doing just that. Dylan learned the intricacies of geothermal systems as an installation technician for his first few years with LCG which gave him invaluable hands-on experience in his current role as system designer.

Dylan loves the outdoors and when he’s not at work, he’s enjoying his time hiking, canoeing, backpacking and fishing.

Rhonda Morse-Office Assistant

Before coming on board with Lake Country Geothermal, Rhonda previously worked in the payroll and accounts receivable department for the Perry Central School District. Now that she’s on the team, she provides support to Ann, our Office Manager.

When not working, Rhonda enjoys spending time with her 9 grandchildren. She is also an avid crafter, including knitting, crocheting and needlepoint.

Mitch Benn: Excavator Operator and Loop Team Leader

Mitch has experience as a heavy equipment operator for road and highway construction. He has also worked as a soil technician and inspector. His background entails an associate degree in Automotive Technology.

Mark Schoepfel: Inside Technician

Mark worked as a maintenance technician for condos and apartment complexes. He comes to the team with HVAC education training, and has worked as a HVAC installer. Mark has also served as a deputy sheriff for 11 years. In his spare time, he enjoys being out in nature and spending time with his girls, ages 18 and 14.

Jessica Reffner- Office Manager

Jessica graduated with a business degree from Roberts Wesleyan College in 2001. She is a NYS Notary with experience in office management and customer service. In her free time, Jessica enjoys gardening and camping with my family. She is a mother and wife to an amazing family, including 5 chickens and a wild puppy.

Matt Reffner: Loop Technician

Matt previous experience entails working in an office environment as an abstractor. He currently works as a loop technician on the Lake Country Geothermal team. In his spare time, he enjoys family time.

Phil Ciroula: Apprentice Inside Technician

Phil worked in the food manufacturing industry before coming on board with the team. He has completed an HVAC program and also has experience with insulation. When not working, Phil enjoys weekend trips and relaxing with his family.

Debra Danielle-Marketing Manager

Debbie brings over 25 years of customer service and marketing experience to her position of  Marketing Manager. She puts her creative skills to work designing marketing collateral, managing social media and maintaining the website. In her off time, you can find her playing in the garden, writing and cooking her favorite healthy vegetarian meals.

Eric Bettinger

Eric grew up near Detroit, working for Pontiac in industrial engineering. He moved to upstate New York pursuing composite sailboat construction and racing, starting a family and becoming a HS physics teacher.

In his free time he races sailboats, reads economic, military, and foreign policy reviews, and has a few writing projects of his own.

Look For Us in Your Neighborhood…

Lake Country Geothermal Finger Lakes NY

Talk face to face with a Lake Country Geothermal representative and learn more about how geothermal heating and cooling can work for you! We’ll be at the following venues in 2020. Be sure to stop by our booth, talk with...

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What Our Customers Are Saying…

Our installation was somewhat unique since we have radiant heat and I wanted to incorporate the existing propane boiler into the new Geothermal System as a back-up. Lake Country Geothermal really researched this application and offered a system that provides heat, AC and hot water plus back-up for a very reasonable cost. The installation took longer than estimated but in the end we have what exceeds mfg specs for performance. I would recommend you consider Lake Country Geothermal very seriously.

Dave Byron Bloomfield, N.Y.