Frequently Asked Questions

Have questions about geothermal installation? We put together a list of common questions and answers.

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Geothermal Energy Advantages

Geothermal Energy Advantages

The many advantages of geothermal include significant cost savings, reducing our reliance on fossil fuels and ensuring a more safe and comfortable home environment.

How Geothermal Works

How Geothermal Works

Simply put, geothermal works by connecting the space you wish to heat or cool (e.g. your house) to the earth and moving heat between the two. At the heart of any geothermal heating and cooling system is a heat pump,

The Lake Country Difference

The Lake Country Difference

We design, engineer, install, and service customized geothermal and hydronic heating & cooling distribution solutions to the unique set of conditions and needs of each and every client… and guarantee our systems perform as promised.

The Best Heating and Cooling System on the Planet -- is for a Limited Time MORE AFFORDABLE Than Ever!

Rebates and financing are available! There's never been a better time to convert to the geothermal lifestyle! Start enjoying the most comfortable, versatile, efficient heating & cooling system TODAY!!

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Project Profiles

Take a look at a few of Lake Country Geothermal's Project Spotlights. Learn more about why our customers chose geothermal to meet their heating and cooling needs. As you read about their unique situations, you'll discover why geothermal can be the best option for your home!

Geothermal Loop Installation
Geothermal Loop Installation
Customer in Macedon NY Wants Freedom to Travel

Gypsum Cement Pouring
Converting Baseboard Heating to Geothermal with Air Conditioning in Honeoye Falls NY
Geothermal Heat Pump Replaces an Oil-burning Furnace

Meet the Lake Country Geothermal Team

We are very fortunate to have a team of talented individuals on staff! When you hire Lake Country Geothermal, you can be assure that you'll have a group of professionals dedicated to providing quality service!

Mark Knebel-Our Field Manager

Mark brings over 30 years of heating and cooling, plumbing and computer information systems consulting experience to Lake Country Geothermal and we are thrilled to have him on board! His analytical skills and attention to detail helps him to design the most efficient installation for our customers.

Since the age of 13, Mark has cultivated the entrepreneurial spirit by starting his first business at the age of 13. Mark now heads up our inside installation team. He enjoys relaxing and enjoying the outdoors when he’s not working.

Ken Cassidy-Inside Installation Team Lead

Ken comes to the LC Geo team with a broad background in heating & cooling including heat pumps, boilers, EPA refrigeration certification, ductwork, and plumbing. In addition, his skills in rough & finished carpentry, remodeling, and electrical frequently come in very handy. Ken is one of our inside installation team leads.

He enjoys his time off in the outdoors — solo rock climbing, camping, fishing and making maple syrup.

Chris Hoiles

Chris has worked as an auto mechanic for 17 years, where he served as lead mechanic and interim manager for his family’s auto shop.  Now that we are lucky to have him onboard at Lake Country Geothermal, Chris takes care of our company fleet in addition to his geothermal system installation duties.

Chris has an incredible willingness to learn, an awesome spirit and hard work ethic. He’s skilled in HDPE pipe fusion and often works with Jesse building and installing our horizontal loops, but you’ll also frequently find him inside assisting Mark wiring up our heat pumps. We’re also leveraging his automotive background and developing Chris to become our controls expert.

Jacob Anderson-Our Excavator

Jacob worked in construction and ran heavy equipment before coming on board with Lake Country Geothermal. Now that he is part of our team, he primarily operates our excavator. In addition, Jacob manages all facets of our loop installations, including materials inventory, equipment maintenance, pipe fusion, and excavator transport. When he’s not doing loops, he’s helping on and learning inside equipment installation, e.g. heat pumps, air handlers, radiant floor heating system.

In his off time, Jacob enjoys exploring the outdoors, fishing, snowshoeing and backpacking.

Debbie Smith-Marketing Manager

Debbie brings over 25 years of customer service and marketing experience to her position of  Marketing Manager. She puts her creative skills to work designing marketing collateral, managing social media and maintaining the website. In her off time, you can find her playing in the garden, writing and cooking her favorite healthy vegetarian meals.

Look For Us in Your Neighborhood…

Lake Country Geothermal Finger Lakes NY

Talk face to face with a Lake Country Geothermal representative and learn more about how geothermal heating and cooling can work for you! We’ll be at the following venues in 2020. Be sure to stop by our booth, talk with...

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What Our Customers Are Saying…

Our installation was somewhat unique since we have radiant heat and I wanted to incorporate the existing propane boiler into the new Geothermal System as a back-up. Lake Country Geothermal really researched this application and offered a system that provides heat, AC and hot water plus back-up for a very reasonable cost. The installation took longer than estimated but in the end we have what exceeds mfg specs for performance. I would recommend you consider Lake Country Geothermal very seriously.

Dave Byron Bloomfield, N.Y.