We design, engineer, install, and service customized geothermal and hydronic heating & cooling distribution solutions to the unique set of conditions and needs of each and every client… and guarantee our systems perform as promised.

We are committed, first and foremost, to quality and customer satisfaction which guides us in two important and distinct ways:

1. The owner not only designs but also assists in and certifies every installation. So if you have questions before, during, or after the installation, you won’t have far to go to get answers. In addition, our technicians and engineers have the training, experience, and professionalism to deliver on our promise.

2. We are purposefully specialists and do not pretend to be a full service HVAC company. However, if you’re interested in a customized geothermal system that can provide heating, cooling, and/or domestic hot water OR… a hydronic distribution system comprised of multiple zones of radiant floor/wall/ceiling heating, baseboard heating, and/or forced-air cooling, you’re in the right place.

We invite you to contact us today and begin to experience the Lake Country Difference.

Engineering an Installation – Our Process

Each and every installation is an engineering project, customized to the unique situation.  As such, we start with a really good set of requirements.  These come from two important sources:  the client (you) and the building.

Assess to create requirements

We start by gaining a thorough understanding of your current and future heating and cooling needs.  An average geothermal heat pump will last 25 years and the loop a lifetime, so the system design should not only account for your current needs but also, if possible and practical, any plans you may have that may increase the heating or cooling load in the future, e.g. an addition, floor heating, swimming pool or hot tub, even additions to the family – kids.

At this point, we’ll give you an approximate price, but until we’ve created some designs from which you’ll need to choose one, we cannot (and will not) give you a final price.

The other key input to your customized design is an assessment of the building and the heating and cooling load required to maintain comfort and meet your requirements, referred to in the industry as a Manual J analysis.  This will take into account factors like how much insulation is in your walls and attic, how air-tight your house is, and how much passive solar heating it gets.  Beware the contractor that skips this step and uses the size of your current furnace as the load input to your design.  A great design based on inaccurate load analysis will not achieve optimum efficiency and may not even meet your heating and cooling needs.

Create designs from which you choose

Based on your requirements and our load analysis, we’ll create a few custom designs which will vary in configuration, preparation (e.g. adding more insulation to reduce heating and cooling loads), and/or equipment.

A well-designed system (1) sizes each component so that it can provide sufficient heating and cooling during peak demand situations – the coldest winter nights and warmest summer days – and (2) controls each component so that they work in concert with one another to achieve maximum efficiency.

Typically, the difference between design options will be trading off installed cost versus operating cost, i.e. efficiency.  For example, geothermal systems which employ variable speed fans, compressors, and/or pumps will be more efficient – operating cost – and will achieve more consistent temperatures within your living space… and, accordingly, will be more expensive – installed cost – than a system employing single-speed models. We’ll review the different designs with you, so you can make the tradeoff decision that best suits your situation.

Once you’ve chosen a design, we’ll enter into a contract with you which will detail precisely what we will create, the efficiency expected, the price, and an approximate start date.

Install your unique geothermal solution

We recognize that the installation process will be a disruption to your routine and we take steps to minimize that.  First, we carefully plan the installation so that we have everything we need to complete the project before we start.  Secondly, once your installation begins, our skilled and experienced installers are dedicated to your job, so there will not be slowdowns because one or both of them have another project to attend to from time to time.  Third, if we’re retrofitting an existing forced-air system and the duct system is undersized, we can often remedy that by internally sealing it which will save time and money.

With your approval, we may install the earth loop well in advance of the portion inside the building. We’ll have the trenches dug (or holes drilled) and the pipes laid and buried in a day or two, so we can focus on the interior portion of the installation and not be deterred by inclement weather.

If we’re replacing an existing system, we’ll coordinate removal of that unit and placement of the new geothermal heat pump so that you’re only without heating or air conditioning for a few hours.

Once installation is complete, our designer will take the entire system through a series of tests to ensure that it meets specifications and then review with you how your new investment operates before certifying the installation.

Monitor and service your investment

We will monitor the operation of your new system through remote data feed for a minimum of three months after installation to ensure that it is delivering the performance that we promised.  Any service, maintenance, or adjustments during that period are free.

After three months, you can purchase a monitor and service contract from us to ensure that your geothermal system continues to deliver superior comfort at low operating costs for years to come.

We install and service these heat pump product lines:

 

Lake Country Geothermal, Inc. services the Finger Lakes and Greater Rochester NY areas, including Albion, Auburn, Avon, Batavia, Bloomfield, Branchport, Brighton, Bristol, Brockport, Caledonia, Canandaigua, Clifton Springs, Clyde, Cohocton, Conesus, Churchville, Dansville, Fairport, Farmington, Gates, Geneseo, Greece, Groveland, Hamlin, Hemlock, Henrietta, Hilton, Honeoye, Honeoye Falls, Ionia, Interlaken, Irondequiot, Kendall, Keuka Park, Leroy, Lima, Livonia, Lodi, Lyons, Macedon, Marion, Macedon, Mendon, Mount Morris, Mumford, Newark, North Rose, Ontario, Ovid, Palmyra, Pavilion, Penfield, Penn Yan, Pittsford, Port Byron, Prattsbugh, Pultneyville, Red Creek, Riga, Rush, Savannah, Scottsville, Seneca Falls, Sodus, Shortsville, Spencerport, Springwater, Victor, Walworth, Wayland, Webster, Weedsport, Williamson, Wolcott, Wyoming.